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Original: 9/14/2008 11:30 PM
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Sunday, September 14, 2008

Volunteer Placement: What do you assess?

 Several years ago God laid it on my heart to be involved in ministry placement--a ministry the church I was attending did not have.  Circumstances for being part of such a ministry in that church were not coming together, but the fact that I could not be involved in ministry there drove me in my quest to learn more.  I read a number of books and articles related to the subject, wrote articles about what I was learning, and waited for God's timing to apply in a church setting what I had learned. 

That time came when my husband and I were called to another church nearly three-and-a-half years after I first learned about ministry placement.  Although the new church did not have an effective process for placing people in ministry at the time, God had been bringing together both circumstances and people for such a ministry.  Only weeks after our first visit to the church as a family, I sat in the first meeting of what was to become the Ministry Placement Team.

Beginning a ministry of this magnitude is a great privilege and responsibility.  Aside from the process itself, there are many questions about what to include in the assessment.  Below, you will find a list of nearly every aspect of a person that might need to be assessed by a ministry placement team in not only churches, but Christian organizations as well.  Every group is different, so your church or organization may have more or fewer items that need to be tracked, but the list will give you a good idea of what a ministry placement team might assess and how the information can be used.

The origin of the list is a combination of several assessments I've been through, including those used for career counseling.  I haven't seen one assessment that stands entirely alone for what this ministry could potentially be--one that reaches beyond the local church to a massive mobilization for God's purposes.  You will learn, though, that any assessment can not stand without relying on God's direction.  Don't miss that point!

These topics will be covered:
  • Logistics--The most important aspect of the assessment
  • Resources--What people might not realize they have
  • Services: Volunteer and Professional--Every Christian is called to serve
  • Personality--Some things matter, others don't
  • Experiences: Life, Ministry, God, and Spiritual Maturity--An assessment won't be complete without considering these
  • Spiritual Gifts--The only assessment some churches do
  • Interests: Heart Groups and Passions--What drives ministry
  • Abilities: Talents and Skills--Natural or acquired, God wants to use them
  • Why an Assessment Isn't Enough--Faith in God, not in a tool

Logistics

Logistics are nothing more than availability, and limitations of availability.  Information like a rough weekly schedule is helpful, as are details about necessity for childcare, transportation, or other needs that will determine when and how a person can serve.  As basic as it sounds, this is the one area of the assessment that is absolutely vital to match.  If these needs aren't met, your minister simply can not serve.


Resources

Churches and organizations--small ones in particular--often find themselves in need of physical resources to minister adequately.  Here is where someone, especially one who finds time lacking, can help without necessarily being physically present.  Simple things like snow blowers and leaf rakes for service and outreach projects can take a ministry from non-existent to multiplying the Kingdom.  Farmers who can spare hogs or a hog roaster for a community outreach event can play a part in growing the body of Christ locally.  Those with acreage can donate the use of their land for special events.  Bookworms willing to share their Christian literature can increase the size of the church library and aid in growing disciples in the process.


Services: Volunteer and Professional

Every Christian is called to serve others, no matter what their spiritual gifts or level of maturity are.  Jesus said that whatever you do unto the least of these, you do unto Him.  If a church has or is forming a service ministry for outreach, it will be useful to know what people can do to help.

Volunteer Services
Volunteer services are the kinds of things someone may not necessarily be particularly skilled at, but that he has a willingness to do in the short-term.  Walking dogs, painting, mowing, planting flowers and cleaning house are all examples.  They may not even be something the person enjoys doing for himself, but when done out of love for Jesus, they suddenly bring satisfaction.

Professional Services
Professional services may be offered for free or for a fee.  Since we're dealing with something someone normally gets paid to do, it is important for him to set boundaries ahead of time.  Calling on him for everything related to his job may burn him out in ministry and take time away from his responsibilities to his family and his employer.  Be specific about what the professional is willing to be consulted about, when he is available for consultation, and in what circumstances he will be paid. 

A plumber can donate labor in an emergency to fix a senior's gushing pipe, but when others in the church know his profession, they can call on him during regular business hours to support him as a fellow Christian.  A professional web designer might help with the church's website and other computer issues, but when others want help with their website, it may be necessary to pay him.  Ultimately, it is the person's decision, but it is imperative to make sure there are no unfair expectations or unstated parameters.


Personality

Personality describes how one prefers to interact with his environment.  There are a number of personality tests available, but you might create or adapt your own.  Some traits might include, in varying degrees: extrovert or introvert, competitive or cooperative, working individually or with a team, people-oriented or task-oriented, big picture or detailed, thinking or feeling, structured or unstructured, and leader or follower.  The Big Book of Job Descriptions for Ministry uses leader, expresser, analyst, and dependable along with some other descriptors.  A communication preference (email, phone, etc.) says something about a person and where they would be more comfortable serving, as well; however, this and any other personality trait may be something God wants to stretch.  Placing someone in an area that will stretch him will require a definite affirmative answer to prayer because if someone is placed in a long-term position that's too much of a stretch it can lead to burnout.

Ministry placement isn't the only reason to assess personality types.  Let's look at the Keirsey Temperament Sorter, which gives fairly accurate descriptions of what can generally be expected from people of any of 16 role variants.  While recognizing that individuals should never be pigeon-holed and acknowledging that people, by God's grace and design, have room for growth and change, a ministry leader who understands his team's role variants can have a better idea of what motivates each team member and can also know better what to expect under certain circumstances.  Some people have even testified of how awareness of DISC personality types within teams greatly improves their ability to work together because they each understand not only each other, but themselves as well.  In other words, it increases unity, one of Jesus' greatest desires for His church (see His high priestly prayer in John 17).


Experiences: Life, Ministry, God, and Spiritual Maturity

The experience portions of the assessment are not so much assessments as they are a reflective exercise.  Out of  life and ministry experiences and experiences with God flow spiritual growth.

Life Experiences
The life experiences exercise will likely not be recorded in a database, but it really needs to be completed before one considers heart groups and passions.  Why is it better to do this first?  Because it will help jog memory of things the individual has done and get the passion flowing as he thinks about experiences that have brought strong feelings.  It also enables the person (or someone assisting them with the assessment) to evaluate the action words they used to describe experiences to look for a common link.

The best experience list I have completed for myself breaks the parts of your life into smaller chunks, such as early childhood and elementary school, junior high and high school, college and early adulthood, and so on.  Within these categories, the person lists accomplishments he  is most proud of.  A list of the most painful experiences in the person's life is also helpful because God uses trials for His purposes, and they may become part of a person's long-term ministry.

Depending on the nature of a ministry position, it is probably not necessary to record these, or even read over them. The painful experiences in particular require sensitive handling, especially if there are experiences the person still needs to work through with the aid of a counselor or pastor.  All these matters should be kept private unless the person desires to share them in an appropriate manner and setting.

Ministry Experiences
Since the Holy Spirit works to glorify the Father, Spiritual gifts can be unlocked only through performing ministry.  Recording a number of ways the person has served will help him reflect as he considers the ways the Spirit has worked in him to build up the Body of Christ.  These experiences are not limited to organized church ministries.  They include any time the person has served in the name of Jesus.

Experiences with God
Among one's experiences, we must not ignore experiences in which God spoke to the individual in some way or another about how He wants him to join Him in His work. Here things can get difficult.  How can we know for certain that someone has been called by God despite a lack of all the logical qualifications?  (After all, God's ways are higher than our ways and don't have to follow our reasoning.) Seeking God on the matter as a church body or ministry team is of utmost importance.  He will reveal to others that this is the person for the position as they seek His will.

Why to Track Experiences with God
One of the responsibilities of ministry placement may be to keep track of where God seems to be working based on the people He is bringing into the local church.  Although life experiences probably will not be recorded, it may be important to keep track of what God has instructed a person to do because that could point leadership to where God wants to work.  If he calls someone with a passion for evangelism to be a Sunday School teacher, God may be moving the church to expand their evangelism training program.  If He calls someone to create a prayer walk ministry, He probably wants to reach area neighborhoods.  If He calls both of these simultaneously, He may very well be preparing the church to evangelize the area by physically going out rather than waiting for the seekers to come to them.

Another Experience Exercise
Henry Blackaby, in Experiencing God, explains that God works in sequence with the way He has been working in your life to that point.  Therefore, listing spiritual markers is a profitable exercise that will allow the individual to see where God may be leading.  A spiritual inventory may include your family heritage, your salvation experience, and life-altering decisions and experiences where you can see God was at work. 

While the results of a spiritual marker exercise may be similar to other life experience exercises, it is possible that something previously unnoticed will surface. For example, I saw some things I expected, like passions for discipleship and fulfilling ministry; those had come out in my life experience assessment.  What surprised me, though, was the realization of my soft spot for the Appalachian regions of southeastern Kentucky and bordering areas. 

How to Use Spiritual Markers in a Database
While I wouldn't recommend keeping a record of how an individual came to their conclusions, recording the conclusions themselves is important for two reasons.  First, as stated already, it may indicate that God is wanting to do something corporately when more than a few people have similar interests.  Second,  it will aid the church in equipping its members (Ephesians 4:11-16).  To help a person become all God wants him to become for the Kingdom, a ministry dedicated to promoting spiritual growth (such as the Christian Education Ministry) needs to look at where God is leading on an individual basis and prescribe and/or provide opportunities to nurture that leading if at all possible.

Spiritual Maturity
Some resources about volunteer recruitment might lead you to believe that ministry and spiritual growth are independent of each other.  In reality, though, the two go hand in hand.  Certain jobs require certain minimum levels of spiritual growth.  Putting a young Christian in a position with too much spiritual responsibility, even if he appears to "fit the need", is simply unwise (1 Timothy 3:6).

A new or young Christian should be encouraged to participate in short-term service projects because all Christians are called to serve; however, their primary focus should be on raising their level of discipleship through courses on the basics of the faith.  A growing Christian would be ready for more long-term assignments, but is not ready for leadership.  A more mature Christian may be capable of some level of leadership and/or equipping.

Spending time with an individual is an excellent way to determine maturity level, but there are some spiritual health assessments available, as well, ranging from a few questions to a few pages.  Or, you may opt to use a list of benchmarks to determine maturity level.  Another option is to take into consideration the educational experiences the person has been through, such as church training seminars, certificate programs, college and seminary courses, or books the person has read.  Depending on the information recorded from this exercise, it could be used by the church to aid continued growth in order to raise up more leaders and ministry multipliers (i.e., leaders capable of equipping others for leadership).


Spiritual Gifts

Spiritual gifts should be the most obvious item for inclusion in an assessment, but they are not necessarily easy to determine.  Finding Spiritual gifts requires prayer and is in some ways a case of trial and error.  Additionally, not everyone agrees what each gift is, or even how many gifts there are.  (For example: Is the gift of knowledge an understanding of the Bible, or is it a word received supernaturally from the Lord about a person--or is that prophecy? Are the gift lists in the Bible comprehensive, or do they extend to exceptional talents such as woodworking? Does God still give all the gifts in the Bible, or were some intended only for the early church?)  Leadership will likely have the final word on the gifts' definitions.  From these you will need to find or create an assessment that fits the descriptions. 

The more spiritual gift assessments I take, the more I am convinced there is no "perfect" assessment.  Results can be skewed by things such as the believer's lack of ministry experience, their misinterpretation of a statement, or inadequate statements for each gift in the assessment. Because of the potential for failings on the parts of both the assessment and the believer, I have come to believe that an assessment alone can not be a fully reliable source of finding one's gifts. It requires, above anything else, time with God to explore His purposes.

It's common for many churches to limit their assessments to a Spiritual gifts test.  Teachers teach, leaders lead, and helpers help.  But that doesn't take into account the natural slants of a teacher who loves preschoolers, but balks at teaching adults; a leader with a heart for worship, but who feels helpless when it comes to Bible study; or a helper who feels drawn to physically handicapped children yet hesitant with the elderly.  It is those tendencies that are the beauty of the body of Christ.  Everyone is different for a purpose, and a placement team's desire should be to discover those facets of a minister before placing them in ministry for an extended period of time.

Other mistakes churches (and assessments) make about Spiritual gifts
It must be remembered that Spiritual gifts are the Holy Spirit equipping an individual to minister in a way that he would not be able to on his own. And the Holy Spirit certainly does not equip someone to do something that does not glorify God.  If the assessment is focused on what the person can do, even when they are not performing a ministry, rather than what God does through him, the assessment is nothing more than a list of personal tendencies that will allow even a non-Christian to believe he has a Spiritual gift.

Because the Holy Spirit manifests gifts only in Christians for the purpose of building the Kingdom, new Christians should be advised to keep a record of their ministry experiences for a while before trying to determine their gifts. I have seen the suggestion that new Christians answer based on what they wish were true, but it should be obvious that if the heart is deceitful above all things, such an assessment is essentially void.

Additionally, because the Holy Spirit determines what gifts to give, an assessment is only an indication of how the Holy Spirit has worked in a person to that point. The Spirit must not--and will not--be limited by an assessment. For further discussion on this very important topic, I recommend What's So Spiritual About Your Gifts? by Henry & Mel Blackaby.  


Interests: Heart Groups and Passions

Where heart groups are the who of ministry, passions are the what.  Heart groups and passions may or may not be closely related.  Someone with a passion for biking may have bikers as their heart group.  A passion for saving the unborn can produce a heart for young women with unplanned pregnancies.

Heart Groups
A heart group is the type of people a minister has a soft spot for.  These are often based on experience, so that is why it is important to have ministers write out their experiences and spiritual markers before searching out their heart group(s).  Painful experiences can uniquely prepare a person to minister to others going through the same experience (2 Corinthians 1).  For instance, someone who has been through infertility or divorce may want to be involved in something that ministers to others in the same circumstance.  It's not necessarily a bad experience that will lead someone to a particular group, though.  Ethnic or socioeconomic background can draw a person to similar people groups as well.  A heart group can also be based on things like age or Christian maturity level.

Passions
Passions are the deeply felt interests that get a person's blood pumping.  Often, time is spent thinking about it or doing it every day.  They cover hobby subjects as well as causes or special interests and even professional areas if the person is so blessed. 

Not everyone knows what his passion is.  Some thoughtful questions may aid in the search for one's passion, as may some experience exercises.  It is possible the individual just hasn't yet had the experience to lead him to find his passion.  That's all right.  God will still put him in the right place, maybe even in a position where he can discover his passion. 

Some may have more than one passion.  Like a passion for a particular college team and musical performance.  Maybe God wants to use one now and the other later, or maybe He wants to use both of them together.  Perhaps, in our example, the love for the team is the front door to relationships and his music skills are the way to communicate the Gospel.  As long as God is at the forefront of the placement process, He will be able to put him in the right place, too.

Abilities: Talents and Skills

The differences among the words abilities, talents, and skills can be somewhat confusing, but Webster's dictionary clarifies them for us.  A talent is something naturally endowed, where a skill is something developed in the person.  It is possible for the lines between the two to become blurred, which is why they are discussed together here.  An ability can be either natural or acquired.

You might find a list that includes words like organize, inspire, create, and research.  As a recipient of such an assessment, I find that being a little more specific is necessary to get a good ministry fit.  For example: organize papers, inspire leaders, create visual presentations, and research facts using the Internet.  Someone who enjoys organizing papers may not enjoy organizing a room full of supplies.  Likewise, someone who is used to researching facts using the Internet may not be happy digging through boxes to research church history.

Because God has created a wide diversity of talents and skills, no list will (or should try to) be exhaustive. A list of suggestions based on anticipated needs and creative outlets is helpful, though. Since each person has a varying level of potentially hundreds of abilities, the results need to be somewhat limited. Erik Rees suggests in SHAPE that these be the top ten things a person can't imagine not doing every day. An assessment shouldn't be all about looking for what fulfills the person, though. It needs to take into account what God wants to do through the person as well. Having the person evaluate both willingness and skill level will reveal the strongest and most satisfying talents and skills to be used by God, but also allows people to be more open to what God might want them to use for Him.

Certain abilities, such as vocal performance, are sometimes included under Spiritual gifts and may be the means by which you express a Spiritual gift, but there is an important difference that must be mentioned here.  A Spiritual gift is usually defined as something that a person is empowered to do by the Holy Spirit after he becomes a Christian.  A talent is something that is developed naturally, although God fashioned the ability when He formed the person in the womb.  The Holy Spirit fills the person to do the work of God through Spiritual gifts, but a talent can be used for the work of God or any other way the person chooses. 

Some people may not think their talent or skill can be used for the church, but I prefer to think creatively and on a bigger level: the Kingdom of God.  If the makeup of the local church does not give the person an outlet for his ability, perhaps there is something outside the church he can do to build up the Kingdom.  Some examples are Christian comedians who take their clean and uplifting acts to the road; sports figures who use their influence to share a positive message; and gamers who use online games and/or LAN parties to reach out to the younger generations.  We must remember too, though, that we can't just make up a ministry and ask God to bless it.  We have to be on the lookout for where God is working, and ask Him for direction.


Why an Assessment Isn't Enough

It may seem that with all these details about a person there is no way to refer them to the wrong place.  But that isn't so.  The danger of a clear process is that people will put faith in the process instead of looking to God for His direction.  Someone may be satisfied serving in a particular ministry, but if that person and the ministry placement team were trusting the process alone, the volunteer (and those he would have touched in the right ministry) may have settled for good and missed God's best. 

For this reason, the process must be seen merely as a tool God can use to confirm what individuals are sensing from Him.  He will not lead us astray in these matters.  God is always right about where a person belongs because He knows that person inside out and backwards.  He also knows His plans and who He wants to use to accomplish His work.  An assessment can not take this into account. Therefore, prayer must be a built-in part of the process, and those praying (both the individual and the placement team members) need to know how to listen for God's answers. 

There is more that could be shared here, but I hope that this is enough to give you some ideas for how you can create and use your church's assessment for ministry placement.  But don't rely on what I have listed.  God has plans for every church.  Pray for wisdom about what He would have you assess and how--and when--He wants you to apply the information.  I have every confidence that with a God-centered approach to placement, the people of your church will achieve fulfillment in ministry like never before, and the body of Christ will be functioning in ways they never realized they could. 

This article, in whole or in part, may be copied and distributed, electronically or otherwise, provided that (1) it is not sold for profit and (2) any copies include the reference http://www.xanga.com/biblestorebrowser.

 Posted 9/14/2008 11:30 PM - 37 Views - 4 eProps - 1 Comment

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1 Comment

Visit The_Anti_Tryst's Xanga Site!
I'm finally getting around to reading this. What an article you have written! I appreciate how you continually point out that God needs to be the focus of all assessments and placements, and how this all leads to His glory and not our own. I also like the attention to detail you've given this topic. Your church is blessed to have you there and actively seeking to help people find their place in the body!
Posted 3/6/2009 7:30 PM by The_Anti_Tryst - reply


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